Delivery Information

Delivery Timeframes

We strive to dispatch your order as quickly as possible once payment has been confirmed. The shipping method used depends on the size and weight of your items.

Free Delivery

We offer free standard delivery on orders over £49.99 to most UK addresses. Orders are typically delivered within 2-3 working days when payment is received before 8pm on working days.

Delivery Coverage

We deliver throughout the UK, though some geographical restrictions apply:

Standard delivery available to most UK mainland addresses
Extended delivery times may apply to remote areas
Some Scottish Highlands and remote Scottish areas may have restrictions
We cannot deliver to Channel Islands or Republic of Ireland

Our Courier Service

We partner with reliable courier services to ensure your orders arrive safely:

Standard delivery: 2-3 working days
Express delivery options available
Delivery hours: 8am - 6pm, Monday to Friday
Tracking information provided for all orders

Tracking Your Order

Once your order is dispatched, you'll receive tracking information via email. You can monitor your parcel's progress using the tracking number provided.

Delivery Delays

While we aim to meet all delivery timeframes, occasional delays may occur due to:

Extreme weather conditions
Security checks
Unforeseen circumstances
High demand periods

If you have a specific deadline, please allow extra time and contact us to discuss your requirements.

Important Notes

Please ensure someone is available to receive your delivery during business hours. If delivery cannot be completed, our courier will attempt redelivery on the next working day.